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ENM420 - Service Systems

Instructor: Dr. Öğretim ÜyesiBanu GÜNER
Teaching Assistants:
Course Book: J. A. Fitzsimmons, M.J. Fitzsimmons, Service Management: Operations, Strategy, Information Technology (Ed. 5), Irwin/McGraw-Hill, 2006
Grading:
Other Resources:
Course Outline:
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